Complimentary Returns
We've partnered exclusively with collect+ to facilitate our returns. Begin your return here.
How do I return?
- Enter your order number and email address in the fields here and select 'Start'
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved.
- For your nearest collect+ drop off site click here
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.